Georgia engraving company, Inkwell Designers, performed a miracle this week.
It was a last-minute job most georgia laser engraving companies would have turned away. Not us. We were willing to try and make it happen. Once you step in the ring and face the challenge head on, miracles really do happen.
The call came in on Thursday afternoon around 5. A manager from CVS Corporate contacted us to engrave 10 leatherette notebooks as a surprise for her team on Monday. We had to get them back to her by Saturday.
The odds were stacked against our small Georgia laser engraving company. The biggest challenge is we didn’t have the notebooks they wanted in stock. We had to order them from a company called Johnson’s Plastics and hope and pray they came in the next day. To make matters worse, this was now after 4 pm on Thursday and we missed the overnight shipping cut off. We called and ordered anyway. The good news is the warehouse was located in Lawrenceville, GA and we are located in Woodstock, GA. The JP team members we worked with promised they could courier the books to us the next day and we’d get them by the afternoon. We placed the order and waited.
Johnson’s Plastics delivered on their promise! Sure enough, the notebooks arrived to our Woodstock Georgia engraving company studio by 3 pm on Friday. We had 3 hours to laser engrave them and get them to FedEx to ship out. Oh the pressure!
We were able to laser engrave the notebooks and get them all out to FedEx by 6 pm for a next day delivery on a Saturday within 3 hours! This was exactly 24 hours after we received the call from CVS Corporate. We performed a miracle because we believed we could, and we did it with no hesitation. Our Georgia engraving company became the little engine that could.
Needless to say, our contact at CVS Corporate was ecstatic! She literally squealed on the phone when we told her the notebooks were shipped and scheduled to arrive the next day. Mission accomplished!
When our customers call, we listen carefully and try our very best to make sure we deliver what we promise. Can we do this every time? Maybe not, but our little Georgia laser engraving company is willing to try and that’s half the battle. We also have a great partner in Johnson’s Plastics. They supplied the journals and really came through in a pinch with overnight shipping!
If you need laser engraving done for a last-minute project, please contact us at 833 INK-WE11 or 833 465-9311. We’d love to help!
